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Services

Arrowpointe provides our clients a number of Salesforce.com related services. Whether you are starting a new implementation, looking for ways to improve your existing implementation or bringing a new user group on board, Arrowpointe will work with you to deliver your solution.

Salesforce.com Implementation

With 13 years of CRM experience and 7 years implementing Salesforce.com solutions, Arrowpointe is well qualified to lead your business in delivering Salesforce.com to support your business processes. We use a proven approach for ensuring a successful delivery.

We have extensive experience implementing sales, service and marketing solutions for the following industries:

  • Consumer Products
  • Financial Services
  • Healthcare
  • Media
  • Technology

Continuous Improvement with your Salesforce.com Solution

Many companies find themselves falling behind with the maintenance of the system or cannot find the time to make promised improvements. This leads to poor user adoption and decreasing reporting confidence. Simply choosing Salesforce.com mitigates this risk, but does not eliminate it. If you already have Salesforce.com, let Arrowpointe help you with incremental improvements and new releases. We can help to reinvigorate the solution with the user community.

For example, we can help you…

  • Roll out the system to a new business unit
  • Better capture Internet leads
  • Take advantage of the best AppExchange applications to improve your business processes
  • Create an AppExchange solution
  • Improve user adoption
  • Build dashboards to better empower your executives
  • Create refresher training courses
  • Improve Data Quality
  • De-duplicate your Account & Contact data
  • Tune your application by removing unused fields from view, make reports more dynamic
  • Link to external web services to provide your users additional options for researching customers, marketing to their prospects and working with each other.